Telehealth psychology, wherever you are in Australia.
Telehealth lets you see a psychologist by secure video or phone from anywhere in Australia, wherever you feel most comfortable. It is a flexible, private option for people who would rather not travel to a clinic, who live in regional or remote areas, or who simply prefer the comfort of home.
- Accessibility: support if you live regionally or remotely, have mobility considerations, or cannot easily get to a clinic.
- Convenience: no commute, no parking, no time off for travel.
- Flexibility: appointments that fit around work and life.
- Privacy: sessions from a space where you feel comfortable.
If you would prefer to meet face to face, limited in-person sessions are also available in Cleveland, QLD.
The platform
All telehealth sessions run on Zanda, a secure and confidential telehealth platform built for Australian health practices. There is nothing to download and no software to install. You simply receive a private link and join from your phone, tablet or computer.
Your booking, reminders and (for telehealth) your session link are all kept in one place, so getting started is quick and simple.
How to book
Your first session
The first session is about getting to know each other and understanding what has brought you here, there is no need to have it all worked out. Together you will get clear on what you would like to focus on and how Lynn can best support you. Sessions are 50 minutes, completely confidential, and adhere to professional ethical guidelines.
Is telehealth right for you?
Telehealth psychology suits many people, but not every situation. So you get the right support, PsychologyAU telehealth is not suitable if you are in immediate danger or crisis, experiencing active self-harm or risk of harm to others, under 18, or living with a current, unmanaged condition that needs coordinated specialist or in-person care. If any of these apply, your GP can help you find the most appropriate support.
Urgent help: 000 · Lifeline 13 11 14 · 13YARN 13 92 76.
Wherever you are
Sessions come to you. Whether you are in a Brisbane suburb, a regional Queensland town, a remote community, or another state entirely, you can see the same psychologist by secure video or phone. You simply need to be physically located in Australia at the time of your telehealth session. If you are in the Redlands area and would prefer to meet face to face, limited in-person sessions are also available in Cleveland. Sessions are for adults (18+).
Frequently asked questions
Is online therapy right for me?
Telehealth psychology is a well-established and widely used way to access support across Australia. Many adults find it works well for them and value being able to speak from their own space. It suits a range of concerns, including anxiety, low mood, stress and trauma, and your psychologist can help you decide whether it is the right fit for your situation.
Do you offer in-person sessions?
Yes. Telehealth is our main service, and a limited number of in-person sessions are available in Cleveland, QLD. Available days and times are shown when you book online, and location details are included in your booking confirmation. In-person sessions have the same fees and funding options as telehealth. Please note the consulting room is upstairs, accessed by a flight of stairs, and there is no lift.
Do I need a referral?
Not for private sessions, you can book directly. For Medicare rebates you will need a Mental Health Treatment Plan from your GP, and for WorkCover a GP referral and claim number. Veterans need a DVA Gold or White Card and a DVA referral from their GP. First responders (SelfRefer or FESSN) can self-refer. If you are claiming through private health insurance, check whether your fund requires a referral.
What do I need for a session?
For telehealth, a private, quiet space and a phone, tablet or computer with a stable internet connection. You will receive a secure link to join your session. Telehealth sessions run on Zoom through the Zanda platform, so you can join straight from your web browser with nothing to download. If you prefer, you can use the free Zoom app. The same link works for both. Zoom uses encrypted, secure video to help keep your session private.
For in-person sessions, you just need to arrive a few minutes before your appointment time.
How long are sessions and what do they cost?
Sessions are 50 minutes (one clinical hour). The private fee is $220, increasing to $245 from 1 November 2026. Medicare, WorkCover and NDIS pathways may reduce or cover this, see the Fees & Rebates page for details. First responders and DVA cardholders may have sessions funded through their own programs. See the First Responders and Veterans pages.
Who do you work with?
Adults (18+) across Australia, including first responders, veterans, injured workers, and Private, Medicare and NDIS clients.
Choose a time that suits you and book online.